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You're managing repairs, insurance paperwork, and customer follow-up at the same time. We’ll build and manage your website, ads, reviews, listings and more in one platform so the right customers find you first.




Columbus Auto Body Works was facing three major challenges — finding a way to stay in touch with an existing, older customer base... reaching new, younger prospects... and communicating clearly to both groups that they were still very much open for business.
See how Hibu helped them drive “more return and referral business than before.”

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“From the first year to the second year, we actually grew about 15% in sales, which is a big deal in a small business.”
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“Highly recommend. Easy to work with and make changes. The team stays on top of any issues you may have. Has been great to work with.”
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“Nick and the entire team at Hibu made the process of digital marketing absolutely seamless. They answered all of my questions and walked me through every step of the process.”
Most of my business comes from insurance referrals. Do I still need marketing?Yes, and here’s why it’s becoming more urgent. Direct Repair Program (DRP) relationships are shrinking as insurers consolidate preferred shop networks. Shops that rely solely on DRP referrals are increasingly vulnerable. Digital marketing builds a direct channel to customers who choose you by name before the insurer ever gets involved. And that gives you more negotiating leverage and more stable revenue. |
How does Hibu help me compete with dealership body shops?Dealerships have brand recognition, but they rarely dominate local search for terms like “collision repair near me” or “auto body shop [city].” Independent shops that invest in local SEO, Google Business Profile optimization, and review management regularly outperform dealership body shops in local search results. That includes the Google Map Pack. |
What kind of results can I expect, and how fast?There’s no universal timeline: Your market, your competition, and your starting point all factor in. That said, most clients see movement in website traffic and inbound leads within 60–90 days. The shops that see the biggest long-term gains are the ones that keep their reviews fresh and their listings accurate. |
I don’t have time to manage marketing. How much will this take from me?Very little. Most of our auto body clients spend less than 1 hour a month actively engaged with their marketing. Hibu builds, manages, and optimizes everything: your website, ad campaigns, business listings, and review monitoring. Your job is to approve the initial setup and check in on performance reports. |
Can Hibu help me get more online reviews after repairs?Yes. Review generation is built into the Hibu One platform. Because auto body customers are often navigating insurance claims, rental cars, and repair timelines, the timing and tone of review requests matters. Our review tools prompt satisfied customers at the right moment while flagging negative sentiment before it becomes a public problem. |
Do I need a contract to work with Hibu?Yes, we offer 6-month and 12-month contracts. Hibu works with auto body shops through a service agreement that outlines your selected marketing services, billing, and account terms. You can cancel your Hibu services according to the cancellation terms in your agreement, so you’re not left guessing about next steps. Check out our general terms. |

You’re paying for digital marketing for your auto body shop, so naturally, you want to see what that investment earns you. But understanding your marketing return on investment (ROI) can feel harder than fixing a dented quarter panel.

Drivers visit your auto body website with one question: Can I trust this shop with my vehicle? And when they’re making that search for your website, they’re probably not having a great day, making them even more skeptical right from the jump.